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SiteMeter blog statistics tool makes a huge mistake
September 14, 2008
I’ve been using SiteMeter.com for my blogs and some of my client blogs. Last night, and without warning, SiteMeter rolled out an entirely new user interface. The new interface is simply dreadful (e.g. reports were scaled down to fit into into widgets with type so small that they were barely legible) and page loads were incredibly slow. It is also very buggy: if you had set up a count-visible counter, it was converted into a plain SiteMeter icon with no count visible; to revert to my old counter I had to go to SiteMeter and reset counter preferences, and then enter the new code in all of the blogs where I had it installed. Even logging in to my old accounts proved to be a hassle.
I spent some time looking for alternatives, but decided to wait it out because re-doing all of my blog stat counters would be so tedious. Given the most recent message (below), I might start that search for a replacement again.
Just now, when I tried to go to SiteMeter.com to look at some stats, I found this message on the home page
“We are in the process of rolling back SiteMeter to the former system. SiteMeter should be back online soon. Please check back later. Sorry for inconvenience. Sincerely, SiteMeter Support Team.”
The only thing less vetted, more shoddy, and less right for the audience is Sarah Palin.
[Later: SiteMeter did roll back to the old interface, which meant I had to go back and insert the JavaScript for the old counter all over again, but at least I've got the better interface back. I just hope they drop the idea of doing any more upgrades for a while, or at least improve the interface and fix the bugs first.]
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